Moi Teaching and Referral Hospital (MTRH) has received a strong vote of confidence from human rights activist Benson Okumu, who is calling on the public and medical stakeholders to support the hospital’s leadership as it undertakes key reforms to improve healthcare delivery.
In a press statement released on Monday, Okumu praised MTRH’s commitment to transforming public healthcare in the region and singled out Dr. Philip Kirwa, the hospital’s CEO, for his bold and visionary leadership. Dr. Kirwa, a former Deputy CEO, recently returned to lead the institution and is spearheading reforms focused on patient-centered care, accountability, and operational integrity.
“Dr. Kirwa’s stewardship is already restoring hope and confidence within the hospital. His emphasis on service excellence and transparency is what public healthcare in Kenya needs,” said Okumu.
A Call for Patience and Collective Support
While recognizing ongoing system-related challenges—particularly those linked to the Social Health Authority (SHA) and E-Citizen platforms—Okumu urged the public to remain patient and supportive. He described these challenges as “temporary teething problems” that should not overshadow the bigger picture of progress.
Concerns Over Internal Sabotage
However, Okumu did not shy away from addressing reported issues within the facility. He raised concerns over alleged internal sabotage by some staff, accusing them of intentionally delaying services, misdirecting patients, and referring them to private doctors for personal gain.
“These unethical practices are a betrayal of public trust and must be condemned. Patients deserve care, not exploitation,” he asserted.
The activist cited various complaints from patients and guardians involving poor communication, unauthorized access to medical records, and unprofessional behavior by some staff members. He emphasized that sustainable reform must involve every staff member—not just leadership.
Upholding a Culture of Compassion and Accountability
Okumu called on all healthcare workers at MTRH to embrace a culture of compassion, professionalism, and collective accountability.
“Dr. Kirwa has laid the foundation, but it’s up to each healthcare provider to live up to the hospital’s mission of putting patients first,” he added.
Community Rally: Support the Reforms
In his closing remarks, Okumu appealed to the public, healthcare professionals, and policymakers to support the ongoing Moi Teaching and Referral Hospital reforms.
“Change takes time, but with unity and shared responsibility, MTRH can become a model of excellence in public healthcare,” he said.
