Eldoret Water and Sanitation Company (ELDOWAS) has confirmed reports of discolored water in several parts of Eldoret and assured residents that urgent action is being taken to resolve the issue. The utility company attributes the discoloration to increased sediment deposits in the main trunk line, which has necessitated immediate flushing and maintenance.
As part of its intervention, ELDOWAS has scheduled a temporary water supply interruption from the Chebara Water Treatment Plant. The disruption will begin on Monday, March 31, 2025, at 9:00 PM, and is expected to last until maintenance work is completed. This essential work aims to clear sediment buildup, improve water clarity, and restore quality to ensure safe and reliable water distribution across the town.
Reason for the Water Interruption
ELDOWAS has identified an accumulation of sediment in the main pipeline as the primary cause of the recent water discoloration reports. This has affected water quality in several neighborhoods, prompting the company to conduct routine maintenance and flushing of the distribution lines. The company has assured residents that while the Chebara Treatment Plant will be shut down, alternative treatment plants will continue operating to supply unaffected areas.
Affected Areas
The scheduled maintenance will impact a wide range of locations, including:
- Kimumu, University of Eldoret, Marakwet Farm, parts of Maili-Nne, Munyaka, Kapsoya, Action Estates, Rift Valley Bottlers, Bio-Corn, Upper Elgon View, Eldoret Polytechnic, Annex, and Langas.
- Landmark-adjacent areas such as Racecourse, Kapseret, Chepkanga, Marura, Kamukunji, Mwanzo, Old Uganda Road, Kapsoya, Annex, and parts of Pioneer Road.
- All customers along the Chebara-Eldoret Pipeline will experience disruptions.
Public Concerns and Response
Residents of Eldoret have expressed concern over the recurring water discoloration and the temporary water supply interruption. Many have raised issues regarding the inconvenience caused by the maintenance work, particularly the unavailability of water bowser services during this period. Households and businesses reliant on steady water supply are being urged to make early preparations to avoid disruptions.
To address these concerns, ELDOWAS has advised residents in affected areas to store sufficient water ahead of the scheduled maintenance. Additionally, those experiencing discolored water before or after the maintenance are encouraged to run their taps for a few minutes to flush out any impurities.
Key Considerations for Residents
- No Water Bowsers Available: Water bowser services will not be accessible during the maintenance period.
- Alternative Water Supply: Other treatment plants will remain operational to supply unaffected areas.
- Water Conservation Encouraged: Residents are advised to use stored water wisely and minimize wastage.
- Public Updates: ELDOWAS will provide real-time updates on the progress of the maintenance work.
Official Statement from ELDOWAS
ELDOWAS Managing Director, Dr. Lawrence Tanui, has reassured the public that this maintenance work is necessary to ensure the long-term stability and reliability of Eldoret’s water supply system. He urged residents to remain patient and understanding, emphasizing that the company is committed to providing safe and clean water for all customers.
“We acknowledge the inconvenience this may cause, but these measures are crucial to maintaining a consistent and high-quality water supply. We encourage residents to prepare in advance and conserve water where possible. We appreciate your patience and cooperation,” said Dr. Tanui.
Conclusion
ELDOWAS has assured Eldoret residents that every effort is being made to resolve the discolored water issue and restore supply promptly. The company apologizes for any inconvenience caused and encourages residents to stay updated on further announcements regarding the progress of the maintenance work.
For further inquiries, residents can contact ELDOWAS customer service or visit their official website and social media platforms for real-time updates.
